Broadband, phone & mobile FAQs for South Taranaki

Fibre reaches most towns in South Taranaki, including Hawera, Eltham, Manaia, Patea, Opunake and Waverley, plus Whanganui, Palmerston North and Feilding. Type your address into the checker on our home fibre or business fibre pages for an instant answer and live pricing. If fibre is not there yet we will show you VDSL, ADSL or Starlink instead.

See also: Check your address for fibre · Business fibre

Fibre Broadband runs over glass fibre to your property and gives the fastest, most consistent speeds. ADSL and VDSL run over the older copper phone network and are the fallback where fibre has not arrived yet, common on rural roads around Hawera and across Taranaki. Our blog explains the trade-offs in plain English.

See also: Fibre vs VDSL, which is right for you? · ADSL & VDSL plans

No. Our home and business fibre and DSL plans are unlimited, with no data caps. A fair use policy applies.

Yes. Every Talk2Me connection gets a public IP address and we never use CGNAT, which is ideal for hosting, gaming, VPNs and remote access. A static IP is an optional add-on for $5/month +GST on home and business plans.

See also: Why a public IP matters

For dairy farms, lifestyle blocks and coastal properties beyond the fixed network we can help with Starlink satellite internet, and pair it with a VoIP home phone so you keep a proper phone line.

See also: Starlink satellite internet

VoIP carries your calls over your internet connection instead of an old copper line. Most ordinary cordless and desk phones work through a small adapter or a VoIP handset, and you can also answer your number on an app. If you already pay for internet, calling this way is usually cheaper and unlocks features the copper network never could.

See also: Home phone plans

Yes. Almost any NZ landline, 0800 or 028 number can be ported to Talk2Me for a once-off fee of $25, so callers keep dialling the number they know. Our knowledge base walks through what we need from you and how long it takes.

See also: How number porting works

In a power cut or internet outage a VoIP phone may not work, so you may not be able to call 111 from it. Always keep a charged mobile as a backup, and tell us if anyone in your household relies on the phone for medical or safety reasons so we can help you set things up safely. Please read our 111 and power-cut safety page.

See also: 111 emergency calling and power cuts

Yes. Talk2Me-to-Talk2Me calls are free on every home and business plan, so calling other Talk2Me homes and businesses around South Taranaki, Whanganui or Manawatu costs nothing.

Standard rates are 3c/min local, 5c/min national and 20c/min to NZ mobiles, billed in one-minute blocks. International rates are available on request.

See also: How call rates work

Cloud PBX is our simpler, lower-cost hosted phone system with auto attendant, call recording, voicemail to email, queues and apps. 3CX is our premium platform, hosted on Talk2Me's own New Zealand private cloud, with a standout mobile app, video meetings, live chat, WhatsApp and deeper AI and CRM tools. We will help you pick the right fit.

See also: Cloud PBX features · 3CX phone systems

On Talk2Me's own private cloud in New Zealand, infrastructure we own, manage and control, looked after by our team in Hawera. We are a 3CX Silver Partner with certified technicians.

See also: Hosted 3CX phone systems

Yes. We supply NZ SIP trunks for 3CX, Asterisk, FreePBX, Yeastar, Grandstream, Avaya, Cisco and any other system that speaks standard SIP, with local numbers, scalable channels, failover and secure SIP over TLS.

See also: SIP trunking

Yes. Talk2Me connects your Microsoft 365 tenancy to the phone network so your team can make and take ordinary calls in Teams on your business numbers, and mix Teams users with desk phones.

See also: Microsoft Teams Calling

Yes. We offer ready-made connectors for Microsoft Teams, Zoho, Salesforce, HubSpot, Microsoft Dynamics, Freshdesk and more, plus custom integrations that journal calls, screen pop the caller record and write AI transcripts back to your CRM.

See also: CRM & integrations · AI for Business

Talk2Me Mobile runs on the Spark and 2Degrees networks. We will help you choose the network with the best coverage where you live and work, whether that is Hawera, the coast, Whanganui or the Manawatu, and the same plans are available to home and business customers.

See also: Talk2Me Mobile plans

Power off your phone, insert the SIM and power it back on. We activate the SIM as part of setting up your plan, and if you are keeping your existing mobile number activation completes when the transfer finishes. Our knowledge base has the full steps, including data settings.

See also: Activate your Talk2Me Mobile SIM

No. Talk2Me plans have no long-term contracts. Phone and mobile plans can be changed or cancelled at any time, and broadband just needs 31 days written notice.

Yes. Prices we show and quote are in New Zealand dollars and include GST unless clearly marked otherwise. Broadband services are billed in advance.

Send us your current bill through the Switch & Save form and we will show you what Talk2Me can do for you, with no obligation. We handle number porting and sequence the change so nothing drops out.

See also: Switch & Save quote · Pay your invoice and use the portal

Our office is at 365 Ketemarae Road, Hawera 4675, in the heart of South Taranaki. Talk2Me is a sister company of 4U Computer Solutions, and when you ring you talk to a local person, not an overseas call centre.

See also: Contact us · About Talk2Me

South Taranaki (Hawera, Eltham, Manaia, Patea, Opunake, Waverley), the wider Taranaki region including New Plymouth and Stratford, Whanganui, and the Manawatu including Palmerston North and Feilding. Many services, such as 3CX, SIP trunks and mobile, work anywhere in New Zealand.

See also: Areas we serve