Knowledge Base Phone & VoIP

Transferring your phone number to Talk2Me

In most cases you can keep your existing phone number when you move to Talk2Me. Moving a number between providers is called porting.

What we need from you

To port your number we need:

  • The phone number you want to transfer
  • The name of your current provider
  • A recent bill or account number from that provider
  • Your authority to make the transfer (we will confirm this with you)

What to expect

  • Do not cancel your current service first. Cancelling early can release the number and make it harder to port. We will manage the changeover for you.
  • A standard port usually completes within a few business days.
  • There can be a short interruption to your phone service on the day the port completes.
  • We will let you know once the number is live on your Talk2Me service.

Numbers that cannot be ported

Occasionally a number cannot be moved, for example if it is part of a service the losing provider will not release. If that happens we will talk you through the options.

Ready to get started, or have a question? Contact us and we will take care of it.

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