You can set up most calling features straight from your handset by dialling these star codes, no need to log in to the customer portal. Wherever you see xxx, enter the phone number the feature should use.
Prefer not to memorise codes? Dial *99 and the voice menu will walk you through the options, or manage everything online in the customer portal.
Forwarding and Locate Me
| Code |
What it does |
| *72xxx |
Call Forward Always, activate |
| *73 |
Call Forward Always, deactivate |
| *92xxx |
Call Forward No Answer, activate |
| *93 |
Call Forward No Answer, deactivate |
| *90xxx |
Call Forward on Busy, activate |
| *91 |
Call Forward on Busy, deactivate |
| *561xxx |
Enable and set Locate Me number 1 |
| *571 |
Deactivate Locate Me number 1 |
| *562xxx |
Enable and set Locate Me number 2 |
| *572 |
Deactivate Locate Me number 2 |
| *563xxx |
Enable and set Locate Me number 3 |
| *573 |
Deactivate Locate Me number 3 |
Do Not Disturb and privacy
| Code |
What it does |
| *78 |
Do Not Disturb, activate |
| *79 |
Do Not Disturb, deactivate |
| *30 |
Caller ID blocking, activate |
| *31 |
Caller ID blocking, deactivate |
| *77 |
Anonymous call rejection, activate |
| *87 |
Anonymous call rejection, deactivate |
| *60xxx |
Selective call rejection, add a number |
| *80xxx |
Selective call rejection, remove a number |
| *65xxx |
Make a call with your Caller ID visible |
| *67xxx |
Make a call with your Caller ID blocked |
| *32 |
Anonymous caller screening, activate |
| *33 |
All callers screening, activate |
| *34 |
Call screening, deactivate |
Remote callback and remote dial tone
| Code |
What it does |
| *94xxx |
Remote dial tone service, add a number |
| *95xxx |
Remote dial tone service, remove a number |
| *96xxx |
Remote callback service, add a number |
| *97xxx |
Remote callback service, remove a number |
| *98xxx |
Set your remote access authorisation PIN |
| *98 |
Remove your remote access authorisation PIN |
Auto attendant
| Code |
What it does |
| *22 |
Record your auto attendant message or menu |
| *23 |
Play back your auto attendant message or menu |
| *24 |
Activate the auto attendant on your line |
| *25 |
Deactivate the auto attendant on your line |
Conferencing
| Code |
What it does |
| *40 |
Activate conferencing for your number |
| *41 |
Deactivate conferencing for your number |
| *42 |
Access your own conference room |
Group pickup
| Code |
What it does |
| *88 |
Group pickup |
| *89 |
Directed group pickup |
| *89x |
Directed group pickup for a specified number |
Everything else
| Code |
What it does |
| *61 |
Call waiting, activate |
| *81 |
Call waiting, deactivate |
| *69 |
Call return, ring back your last caller |
| *66 |
Redial your last dialled number |
| *51 |
Hear who last called you |
| *37xxx |
Set an authorisation PIN code |
| *37 |
Remove your authorisation PIN code |
| *74x |
Program speed dial (x can be 2 to 9) |
| *52 |
Toggle voicemail on or off |
| *54n |
Set the call diversion timer, where n is the number of seconds |
| *55 |
Access the voicemail portal |
| *99 |
Voice portal menus, guided setup by phone |
During a call
| Code |
What it does |
| ## |
Blind transfer, send the call straight through |
| #0 |
Attended transfer, speak to the person first |
| *1 |
Start or stop a manual recording of the call |
| *0 |
Disconnect from the call |
Checking your voicemail
There are two ways to pick up your messages:
- By phone: dial *55 from your Talk2Me phone to enter the voicemail portal. Away from your phone? Use remote access (see the PIN codes above) to dial in.
- Online: log in to the customer portal and open your messages. You can also have voicemails emailed to you as audio attachments, set this up under your voicemail settings, or ask us and we will switch it on for you.
Not every feature can be changed by star code. If something here does not work on your plan, or you want a feature set up for you, get in touch and we will sort it.
